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FAQ

You can find answers to your questions in this section.

General questions

• How many kilometers can be traveled with one charge?

On average, Tosan electric motorcycles can travel at least 80 km with a fully charged battery, this value varies in different models and can be increased to 200 km if you need.

• How long is the battery life of an electric motorcycle?

The lifetime of Tosan lithium ion batteries is 1000 full charge cycles on average, and Tosan has guaranteed this amount, and this means that if you charge this battery from 0 to 100 every day, the battery life will be about three years. The noteworthy point is this. Due to the production of battery packs by Tosan Motor, it is possible for customers to replace defective battery cells, which reduces the cost of purchasing batteries by 60%.

• What is the maximum speed of Tucson motorcycles?
  • The maximum speed in different models of Tosan electric motorcycle is between 70 and 120 km/h, and the acceleration can be adjusted in three driving modes, in which you will experience a unique acceleration in the H or High mode. This experience is due to the control system and sensors that make the motorcycle in the most optimal possible state at any moment.

• How long does it take to charge a Tosan lithium battery?

Tosan lithium battery (Li-ion battery) thanks to its advanced on-board charger technology can be charged to 80% with one hour of connection to city electricity which is available everywhere and fully charged after about three hours.

• What is the cost of electricity each time the battery is fully charged?

Considering that Tosan battery is smart and uses BMS technology, the cost of fully charging the battery is about 1500 Tomans with the peak tariff.

• After buying a motorcycle, do we have to register it? Is the motorcycle delivered insured?

Tosan electric motorcycles are delivered to respected customers with license plates and third-party insurance, and Tosan is with you in all stages.

• What is the difference between Tosan electric motorcycles and similar models in the market?

Tosan Motor is the only manufacturer of electric motorcycles in Iran and produces the main parts such as electric motor, battery pack, charger and controller inside the country, the power of these electric motors is far higher than similar models in the Iranian market and can compete with foreign models is.

• How much is the tilt power on Tosan electric motorcycle?

The cheapest Tosan engine model can carry two passengers on a 25% slope without any pressure, which is more in more powerful models. This means that you will never have a problem driving in steep areas, and you can enjoy riding safely without changing gears

after sales service

• Is it possible to test and visit the motorcycle in person?

You can register your test ride request by contacting the Tosan customer service center and come and experience the test ride at the specified time.

• Does Tosan have after-sales service?

The customer after sales service center is ready to provide services to our dear customers from Saturday to Wednesday, the services that can be provided in this center include: repairs, supply of parts, sales, training, etc.

• There is no limit in the supply of engine parts?

The supply of spare parts and even main parts such as electric motor, battery, charger and controller can be supplied, installed and repaired without restrictions and with the best quality, and this is due to the production of these parts in the country and by Tosan Motor Group.

• What does it mean to be smart in Tosan electric motorcycle?

All Tosan models are equipped with a management control unit (VCU) system, and this system provides facilities such as receiving information from various departments, management and reports on operational conditions, such as battery health, energy consumption, etc. The controller settings are automatically changed based on the battery performance conditions in a way that does not damage the battery. It also provides the possibility of GPS tracking and data transfer with a mobile application via Wi-Fi and Bluetooth. By using detection sensors, it gives the user the possibility of troubleshooting through the application.

• What features does the Tosan smart application have?

All Tosan electric motorcycles are equipped with a tracking and anti-theft system, GPS is installed in three points of the engine and it sends its location information online to Tucson Motor servers, and you can at any time through the application and support. Be aware of the location of your electric motorcycle with Tosan Motor.

• What are the warranty conditions of Tosanelectric motorcycle?

In the header of the warranty and guarantee conditions, the details of the warranty and the warranty period are mentioned.

General questions

• How many kilometers can be traveled with one charge?

On average, Tosan electric motorcycles can travel at least 80 km with a fully charged battery, this value varies in different models and can be increased to 200 km if you need.

• How long is the battery life of an electric motorcycle?

The lifetime of Tosan lithium ion batteries is 1000 full charge cycles on average, and Tosan has guaranteed this amount, and this means that if you charge this battery from 0 to 100 every day, the battery life will be about three years. The noteworthy point is this. Due to the production of battery packs by Tosan Motor, it is possible for customers to replace defective battery cells, which reduces the cost of purchasing batteries by 60%.

• What is the maximum speed of Tucson motorcycles?
  • The maximum speed in different models of Tosan electric motorcycle is between 70 and 120 km/h, and the acceleration can be adjusted in three driving modes, in which you will experience a unique acceleration in the H or High mode. This experience is due to the control system and sensors that make the motorcycle in the most optimal possible state at any moment.

• How long does it take to charge a Tosan lithium battery?

Tosan lithium battery (Li-ion battery) thanks to its advanced on-board charger technology can be charged to 80% with one hour of connection to city electricity which is available everywhere and fully charged after about three hours.

• What is the cost of electricity each time the battery is fully charged?

Considering that Tosan battery is smart and uses BMS technology, the cost of fully charging the battery is about 1500 Tomans with the peak tariff.

• After buying a motorcycle, do we have to register it? Is the motorcycle delivered insured?

Tosan electric motorcycles are delivered to respected customers with license plates and third-party insurance, and Tosan is with you in all stages.

• What is the difference between Tosan electric motorcycles and similar models in the market?

Tosan Motor is the only manufacturer of electric motorcycles in Iran and produces the main parts such as electric motor, battery pack, charger and controller inside the country, the power of these electric motors is far higher than similar models in the Iranian market and can compete with foreign models is.

• How much is the tilt power on Tosan electric motorcycle?

The cheapest Tosan engine model can carry two passengers on a 25% slope without any pressure, which is more in more powerful models. This means that you will never have a problem driving in steep areas, and you can enjoy riding safely without changing gears

after sales service

• Is it possible to test and visit the motorcycle in person?

You can register your test ride request by contacting the Tosan customer service center and come and experience the test ride at the specified time.

• Does Tosan have after-sales service?

The customer after sales service center is ready to provide services to our dear customers from Saturday to Wednesday, the services that can be provided in this center include: repairs, supply of parts, sales, training, etc.

• There is no limit in the supply of engine parts?

The supply of spare parts and even main parts such as electric motor, battery, charger and controller can be supplied, installed and repaired without restrictions and with the best quality, and this is due to the production of these parts in the country and by Tosan Motor Group.

• What does it mean to be smart in Tosan electric motorcycle?

All Tosan models are equipped with a management control unit (VCU) system, and this system provides facilities such as receiving information from various departments, management and reports on operational conditions, such as battery health, energy consumption, etc. The controller settings are automatically changed based on the battery performance conditions in a way that does not damage the battery. It also provides the possibility of GPS tracking and data transfer with a mobile application via Wi-Fi and Bluetooth. By using detection sensors, it gives the user the possibility of troubleshooting through the application.

• What features does the Tosan smart application have?

All Tosan electric motorcycles are equipped with a tracking and anti-theft system, GPS is installed in three points of the engine and it sends its location information online to Tucson Motor servers, and you can at any time through the application and support. Be aware of the location of your electric motorcycle with Tosan Motor.

• What are the warranty conditions of Tosanelectric motorcycle?

In the header of the warranty and guarantee conditions, the details of the warranty and the warranty period are mentioned.